Get Personalized Support Through Your Local Partner
You can get PowerBooks support the same way you purchased PowerBooks: through a local partner who understands the unique needs of a small or mid-sized business and is totally committed to your success. Your PowerBooks partner will be with you through all stages of your PowerBooks lifecycle.
Requirements and Selection
You can get PowerBooks support the same way you purchased PowerBooks: through a local partner As you’re getting started with cloud ERP, your partner will help you establish the overall scope and budget for your project. They’ll also advise you on how to assemble a team that can oversee a successful implementation. After your team assembles, prioritizes, and documents your ... business requirements for your new system, your partner will carefully go over these requirements to determine whether PowerBooks fits your business needs. You and your partner will then discuss and establish deployment options to investigate. Your partner can assist in deploying PowerBooks if it makes sense for your business. Options range from global hosting platforms such as Amazon Web Services (AWS) to familiar local providers—or even your own facility. understands the unique needs of a small or mid-sized business and is totally committed to your success. Your PowerBooks partner will be with you through all stages of your PowerBooks lifecycle.
Customer Direct Support
The PowerBooks Direct Customer Support program complements the support program you may already have with your PowerBooks partner. In addition to the self-help services you can access through PowerBooks Customer Portal, the PowerBooks Direct Customer Support program allows you to choose the right level of support for your PowerBooks solution. There are options for accessing help, technical resources, and troubleshooting information,... including contacting product experts at PowerBooks to help with your technical issues. PowerBooks provides three levels of product support and technical support:
-Standard Support
-Premier Support
-Technology Support